Issue
- We are unable to establish a connection to your Confluence or Jira server.
Resolution
- Ensure that your Confluence or Jira instance is up and reachable from Glean's VPC or over the internet.
- This might involve setting up networking between Glean's VPC and your onprem servers. Work with your Glean representative to set up the connection if this is not already done or has stopped working.
If you are still having difficulty please reach out to us: https://support.glean.com.