With people data, Glean generates individual profiles, directory, org chart and many more user centric features within the product.
People Data Fields
In Glean, there are several required fields a user must have in their identity information source. These required fields allow for Glean to successfully create a person profile for the user and show them in the Org Chart
| Required Fields |
| Name |
| Manager |
| Department |
If a user is missing from the People Directory or Org Chart, check if the user has the above required fields in the people data source. Once you update a user’s identity information in the source, it will take about an hour for Glean to process and reflect the change.
Red Listed Words
Glean has a couple of configurations that are used to filter out service accounts or test users based on their names. These values can be modified using the Advanced Setup tab.
Configuration Name: entitybuilder.person.name.redlist_words
Default Values: test,fake,oncall,user,disabled,service,zoom,request,osx,account,dummy
Description: This configuration will filter out names that contain one of the red listed words.
Example: An account with the name fakeuser or testuser would be filtered.
Configuration Name: entitybuilder.person.name.redlist
Default Values: test,admin,it
Description: This configuration will filter out names that contain the red listed word when it is standalone in the name.
Example: An account with the name Test Admin, Test User, or IT Admin would be filtered.
Domain Filtering
Admins can control which email domains Glean creates people profiles for from your people data source. This is helpful if your company has multiple email domains and you want to limit the domains used for people profiles. See the example scenarios below for more information on how to update this configuration for your instance.
| Example Scenario | Configuration Name | Configuration Value |
| If you only want people profiles for users with the domain glean.com, but your company has user accounts for two different domains, glean.com and gleansupport.com, in the people source | entitybuilder.emailDomain.greenlist | glean.com |
| If you want to specify that people profiles are created for accounts with the domains glean.com and gleansupport.com | entitybuilder.emailDomain.greenlist | glean.com,gleansupport.com |