Issue

We're unable to list exports from the configured matter. This is essential for us to be able to check status of Google Sites exports that our crawler requests. 

Resolution

• Ensure that the configured matter id is correct
• Ensure that the configured matter is "open"
• Ensure that the configured matter is shared to the email account associated with the Google Drive connector 
• Verify the remaining steps in the connector setup

If you are still having difficulty please reach out to us: https://support.glean.com.